If we're holding a deposit of yours because you're in a tenancy handled by Strike, it's your right to know how your money is being handled.
All agents must make sure that their Client Money Handling Procedures are easily accessible. If you'd like to see ours, they're covered in the Propertymark Conduct and Membership Rules. You can view those here.
If you'd rather get a hard copy of these rules, just let us know and we'll be happy to help.